Frequently Asked Questions
Everything you need to know about your favorite premium beverages.
How do you ensure the drinks arrive safely?
We use custom-designed, eco-friendly reinforced packaging specifically built to protect glass bottles and cans during transit to ensure they arrive in perfect condition.
What is your shipping policy?
We offer standard and express shipping across the country. Orders are typically processed within 24 hours, and you will receive a tracking number as soon as your package leaves our warehouse.
Do you offer international shipping?
Currently, we only ship within the domestic market to ensure the freshness and integrity of our products, but we are looking into international options for the future.
What should I do if my order is damaged?
If your drinks arrive damaged, please take a photo of the package and contact our support team within 48 hours. We will send a replacement or issue a full refund immediately.
Are your products suitable for specific dietary needs?
We carry a wide variety of sugar-free, gluten-free, and vegan-friendly options. Detailed nutritional information and ingredient lists are available on each individual product page.
Can I return beverages if I change my mind?
Due to health and safety regulations regarding food and beverage products, we cannot accept returns for items that have been delivered in good condition. However, if there is a quality issue, please let us know.