Returns & Exchanges
At Upside Drinks, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for all unopened and undamaged beverage products. Due to the nature of food and drink items, we cannot accept returns on products that have been opened or consumed.
Initiate Your Request
Contact our support team with your order number and a brief explanation for the return to receive an authorization code.
Prepare the Package
Securely pack the unopened items in their original shipping box or a similar sturdy container to prevent breakage during transit.
Ship It Back
Affix the provided return shipping label to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned goods, we will process a full refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing